As the pandemic continued throughout 2021, our Business was confronted by many new challenges. While some have strained our Operations in ways never imagined, others have flexed our creative problem-solving skills and helped us weather times of uncertainty.
The pandemic and lockdown measures forced a large percentage of the population to do more from home than ever: working, but also shopping, exercising, and consuming entertainment. People increasingly consider their home as the focal point of their lives. As their lives revolve more closely around where they live, so have their spending habits, with a surge of sales in well-being products, such as kitchen supplies, repair and home improvement. Employees who now work part time from home are willing to spend money to make it as comfortable as possible.
BIC is exposed to different risks that could affect its reputation, performance and ability to achieve the objectives of its strategic plan. Therefore, the Group takes an active and dynamic approach to risk management, anticipating and managing risks while seeking to convert them into opportunities.
TRENDS
OPPORTUNITIES
TRENDS
OPPORTUNITIES
TRENDS
OPPORTUNITIES
Launched in 2019, our transformation plan, Invent the Future, has strengthened our Global Operations and unlocked long-term Growth potential. In 2021, BIC achieved each of its four operational Targets one year ahead of schedule.
The transformation plan gave us the solid foundations on which to remain resilient:
Increase efficiency throughout BIC’s global manufacturing operations and build a more comprehensive, flexible, cost-effective, data-centric and responsible production model by exploring ways to optimize procurement processes and our Supply Chain model while maintaining product Safety, Quality, and Affordability.
2022 TARGET: Achieve €50 million in annualized savings
2021 PERFORMANCE: 50 million in savings from the improved efficiency of our Global Supply Chain and Commercial Operations
Enhance BIC’s consumer insights capabilities
and increase the pace of new innovative product launches to drive consumer-centric sustainable innovation.
2022 TARGET: Increase the number of new patent submissions by 20% per year
2021 PERFORMANCE: + 21% increase of new patent submissions
Connect and engage more effectively with all consumers to continue to leverage BIC’s unique brands, tailoring and strengthening our digital communications infrastructure and embracing new shopping trends such as personalization.
2022 TARGET: Engage directly with consumers by allocating above 2/3rd of total brand support in Digital Media in its top markets
2021 PERFORMANCE: 83% media investment in digital
Sharpen commercial operations to become a genuine omnichannel specialist, offline and online, to drive value growth.
2022 TARGET: Reach 10% of Net Sales in e-commerce
2021 PERFORMANCE: 10% of total Net Sales from e-commerce, including Rocketbook